Privacy Policy

Leadvix AI ("we", "us", "our") is operated by Nishad Dhodapkar from Pune, Maharashtra, India. This policy explains what personal information we collect through this website, how we use it, and the choices you have. By using this website you agree to this policy.

1. Information we collect

• Booking details: when you book a free audit through Calendly, we receive your name, email address, phone or WhatsApp number, business name, business type, website or Google Maps link, and your answers to the booking questions.
• Messages: if you contact us by WhatsApp or email, we receive your contact details and the content of your messages.
• Demo calls: if you use the live demo (browser call or phone number), your voice and the content of the conversation may be recorded and transcribed. Please do not share sensitive personal, financial or health information on the demo.
• Technical data: basic information such as browser type, device and pages visited may be collected by our hosting provider and any analytics tools we use.

2. How we use your information

• To schedule and carry out your free audit and to contact you about it.
• To respond to your messages and questions.
• To operate, test and improve the demo and this website.
• To follow up with you about our services, only where it is related to your enquiry. You can ask us to stop at any time.

We do not sell your personal information.

3. Who we share it with

We use trusted third-party providers to run our services, including Calendly (scheduling), voice AI and telephony providers (to run the demo), website hosting, and communication tools such as WhatsApp and email. These providers process information only to provide their services to us. We may also disclose information if required by law.

4. International processing

Our providers may store or process data in countries outside India, including the United States. By using the website and demo you understand your information may be processed outside your country.

5. How long we keep it

We keep booking and enquiry information only as long as needed for the purposes above, generally no longer than 24 months from our last contact with you, unless the law requires otherwise. Demo call recordings and transcripts are kept only as long as needed to operate and improve the demo.

6. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. We handle such requests under applicable law, including India's Digital Personal Data Protection Act, 2023. Email us at nishad.leadvixai@gmail.com and we will respond within a reasonable time.

7. Cookies and analytics

This website may use essential cookies and, if enabled, simple analytics to understand how it is used. You can control cookies through your browser settings.

8. Security

We take reasonable steps to protect your information, but no online system is completely secure.

9. Children

This website is for businesses and is not directed at anyone under 18.

10. Changes

We may update this policy from time to time. The latest version is always on this page, with the date above.

11. Contact

Nishad Dhodapkar, Leadvix AI, Pune, India. Email: nishad.leadvixai@gmail.com.